Flying lessons for the business traveler
In the May 2008 issue of Laptop magazine, Everett Potter points out an 11-point checklist to help take out the sting of flight delays, airport chaos, and long security lines. I decided to review these, select the best, and add a few comments and points from my experience as well as the shared experiences from my fellow travelers.
Stay in the clear
Several airports have begun to implement the new Fly Clear card found at www.flyclear.com. The Fly Clear program is a pre-screening process that allows you to access the fast lane at airports that support the Fly Clear process. The first-year price for Fly Clear is $100 and a $28 TSA fee. Currently the Fly Clear process is operating in Albany, N.Y.; Cincinnati; Denver; Indianapolis; Jacksonville, FL.; Little Rock, Arkansas; New York City (JFK & LGA); Newark, N.J.; Oakland, CA.; Orlando, FL.; Reno, Nev.; San Francisco and San Jose, CA.; Washington, D.C. (Dulles and Reagan); White Plains (Westchester County), N.Y.
While the Fly Clear program would save you time moving through a long line at the airport, I found that regular business travelers have special programs offered by the airlines to help them speed through most of the delays. American Airlines offer Gold, Platinum, and Executive Platinum programs that allow business travelers to speed through the first class security lines and allow pre-boarding, which the Fly Clear process does not offer.
My suggestion is to save your money. If you frequent an airport and truly are a business traveler, you already have most of the features with a frequent flyer program offered by your common carrier that Fly Clear wants you to pay for.
Check your battery
Regulations went into effect on January 1, 2008 that state you may not carry spare lithium batteries in your checked baggage. However, you may carry as many lithium batteries in your carry-on as you like as long as they are less than 8-grams or a maximum of two 8-25 gram batteries. Most cell phone and laptop batteries are below the 8-gram limitation, but you can find more details at safetravel.dot.gov
Another suggestion would be to invest the money by purchasing a combo air-power charger in lieu of a spare battery. These combo chargers/power sources allow you to connect to a power seat outlet (12-15 volts) on most airplanes today, as well as 110 power sources. When making reservations ask for a seat with a power outlet. The travel agent or specialist should be able to confirm if the plane is equipped with a power seat outlet and assign a seat for you.
Note: While some seats have the power outlet there are occasions where the power inverter does not work. Keep this in mind when making a decision to purchase a dual power supply or spare battery.
Consider Flying Southwest
While business travelers are not huge fans of Southwest airlines because of their cattle call approach to flying, they have begun to implement a new business traveler program. In may cases for an additional $10-$30 more you are able to confirm a spot in the “A” group of passengers to board, a free cocktail, and extra frequent flyer credits.
Keep in mind that Southwest as well as other airlines offers the ability to check-in 24-hours in advance. You could log in and check-in to beat the mad rush and get a better chance to drop into the first group of cattle-car loading. You do not have a printer, no problem. Search the Internet for a free PDF program. These programs allow you to create a PDF file by selecting the PDF creator instead of your printer. Then when you do get to a printer you can connect to, you can print your boarding pass before your flight.
There has also been discussion about a paperless check-in process that some airlines would use in conjunction with your PDA, Smartphone or Blackberry. You would simply download your boarding pass with a bar code image. This image could be scanned at the gate and confirm passage. Great, now instead of waiting for the guy in front of you to unfold his boarding pass, we can wait for him to shift his carry-on to the other hand, place his call on hold, open the email, display the image on his phone to move through the gate. Can we add this to the security checkpoint too?
Use an agent
Anyone can go online and find what they may think is the lowest fare; travel agents still have ways to not only find a great fair but offer assistance in other areas. Travel agents can help with last minute changes, cancelations, and understand the waivers, discounts, and upgrade certificates. Most agents charge 8-10% but that could be money well spent. Ask your friends for help in finding a travel agent that they recommend. You can also check out www.asta.org for more recommendations.
Consolidate expenses
If you have a small company and are bent on controlling expenses (who isn’t) check out this site, www.americanexpress.com/axiom. Developed by American Express Axiom estimates that 41% of travel expenses today are not controlled. The goal of the company is to rein them in. Axiom cannot only address air, car and hotel, you an also arrange UPS, FedEx, DHL shipping, dining reservations, park and fly, and arrange event tickets from Ticketmaster. You need not be a card member to use the service and charges vary based on the size of company and travel budget.
Getting a good seat
So, you can’t get an upgrade because a more elite frequent flyer has beaten you to the punch. The consolation prize is a good seat in the back of the plane, because not every seat is equal. Check out www.seatguru.com, or www.seatexpert.com, both allow you to study diagrams of various aircraft configurations by carrier. Some airlines like United are aggressively selling their Economy Plus seats, which can offer up to 5 more inches of leg room. This could make a difference on operating more comfortably with a laptop or not. United does the same with exit rows and you might pay an additional $44 one-way at the gate for the privileged space.
Another tip: As you study the live seating chart, try to refrain from choosing an entire empty 3-seat row, as couples often seek the two seats that are left. Instead, look for an aisle seat when a window seat has been taken, or vise versa. This will increase your chances of having a little more space if no one sits in the middle.
Pay close attention to the 3-1-1 rule
You may be familiar with the 3-1-1 rule (as many 3 ounce containers of any liquid that can fit into a 1-qt bag, one per passenger) at the security checkpoint, but some TSA agents can give you a hard time for generic or unmarked containers or bottles. It may not be worth the hassle when you can just invest in the commercial toiletries you can purchase today. Keep in mind that most hotels, even the cheap ones provide shampoo so don’t bring it with you unless you have to have that favorite avocado scented shampoo.
Another tip is to keep the bag handy. You may want to place it in the same pocket as your laptop to make moving through the security checkpoint less painful.
Carry vital information with you
Smart business travelers program all common tool free numbers to hotels and airlines as well as any airline rebooking numbers into their phone. Blackberry users can download WorldMate Live from www.mobimate.com and use their free service. The service allows you to manage your itinerary and makes it accessible on your mobile device. Receive travel alerts, weather forecasts and access to world clocks. Additional features are available for a fee and an Outlook add-in is available. The Outlook add-in makes this one a favorite of mine.
Handmark’s Pocket Express at www.express.handmark,com is another travel application that offers additional features for a fee but no Outlook add-in at this time.
